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UNE 179002

The UNE 179002 Standard, on quality management systems for health transport companies, provides security and confidence to all interested parties: clients, public administrations and patients.

This standard is compulsory for those entities that carry out road medical transport, whether public or private. One of the requirements for obtaining authorisation is the obligation to be certified in quality standards such as ISO 9001 and UNE 179002.

If your company is dedicated to medical transport and you want to guarantee that all the most critical requirements for patient transport are met, the UNE 179002 certification is the tool you need, and automatically achieves compliance with the requirements of the ISO 9001 Standard, so you can obtain both certifications together in the same audit process.

Sanitary Transport Certificate: Benefits

The sanitary transport certificate has the following benefits:

  • It allows to comply with the requirement of the regime of public transport authorisations (ORDEN PRE/1435/2013).
  • It provides the company with the benefits of having a quality standard in place, acquiring greater prestige among its customers and its competitors.
  • It provides a guarantee of the quality of the service that patients will receive.
  • Minimises costs by improving resource management.
  • Increases the professional recognition of the sector in society.
  • Improves the company’s bidding position.

UNE 179002 certification process

  • Address an application for certification to EQA.
  • The audit team carries out an assessment and verification of the centre’s conformity and the work of the professionals, its spaces and facilities, and draws up a report of the visit, a copy of which is left at the centre.
  • If non-conformities are detected, a corrective action plan is sent to EQA within one month to address any possible non-compliance with the standard detected during the audit.
  • Finally, after reviewing the audit report and the corrective action plan, the awarding of the certificate is communicated.
  • The certificate is valid for three years.

Frequently Asked Questions

Guarantees of the UNE 179002 standard
  • Automatic compliance with the requirements of the ISO 9001 Standard, so that both certifications can be obtained together in the same audit process.
  • Reduce the response time in the event of emergencies.
  • Identify and document each service.
  • Carry out reviews of sanitary equipment.
  • Maintain all operational equipment at 100% and its correct use.
  • Comply with all legal requirements applicable to the activity.
  • Improve the quality of service and patient care.
  • To provide suitable training for the staff.

Aspects that regulate the medical transport standard

  • It responds to the new demands for quality, safety, reliability and transparency that have emerged in recent years in the sector.
  • It covers aspects relating to equipment, infrastructure, human resources, services provided, purchasing, all considering clinical and management criteria.
  • It offers guarantees for professionals: approval of qualifications, responsibilities and functions, management of complaints and claims.
Requirements of the UNE 179002 standard

It is a standard based on ISO 9001, with the same structure in most of the requirements and includes specific requirements relating to the management of medical transport. The most significant additional requirements are

  • Control of legal requirements.
  • Specific technical documentation, for example, action in the event of an accident in service with patients.
  • Management of consumables, especially expiry.
  • More specific equipment calibration.
  • Fleet management.
  • Competence of technical staff.
Copy Editing and Proofreading

ISO 17100 defines copy editing as the ‘examination of a translated target text with regard to its suitability for the intended purpose and the conventions of the domain to which it belongs, and recommendation of appropriate corrections’, i.e. a review of the translated document by a specialist. Proofreading, which is also covered by the standard, consists of checking the proofs before publishing the translation.

Exception

ISO 17100 does not apply to official translations carried out by sworn translators appointed by the Spanish Ministry of Foreign Affairs and Cooperation.

Contact us for more information on UNE 179002

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